Privacy Policy

1. Information We Collect

We collect information that you provide directly (for example, account details, forms, messages), information collected automatically (such as device, log, and usage data), and information from third parties you authorize (e.g., payment processors or sign-in providers).

Examples

• Account & Portal Data: name, email, phone, relationship to a child, preferences.
• Child & Classroom Data: enrollment details, attendance, activity updates shared with guardians.
• Technical Data: IP address, browser type, pages viewed, and interactions for security and performance.

2. How We Use Information

We use information to provide and improve our services, personalize your experience, communicate with you, comply with legal obligations, and protect our users and platform.

3. Legal Bases

Where applicable, we rely on consent, contract necessity, legitimate interests (such as platform security and service improvement), and legal obligations.

4. Sharing & Service Providers

We share information with vetted vendors that help us operate our services (for example, hosting, email delivery, analytics, and payments). We do not sell personal information.

We may disclose information when required by law or to protect our users, staff, and property.

5. Data Retention

We keep information only as long as necessary for the purposes described here or as required by law and licensing regulations applicable to childcare providers.

6. Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is 100% secure, but we strive to protect information against loss, misuse, and unauthorized access.

7. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your information, and to withdraw consent where applicable.

To make a request, contact us at info@littlemonsters.ca.

8. Children’s Privacy

We collect and use child information with appropriate consent from parents or legal guardians and in line with childcare licensing requirements and best practices.

9. International Transfers

If information is transferred across borders, we take steps designed to ensure an adequate level of protection in accordance with applicable laws.

10. Changes to this Policy

We may update this policy from time to time. When we make material changes, we will notify you by updating the “Effective date” above or by other appropriate means.

11. Contact Us

If you have questions or concerns, please reach out at info@littlemonsters.ca.